Reasons why your business needs a Unified Communication system

Reasons why your business needs a Unified Communication system

Unified communication systems provide the best way to keep business communications streamlined and efficient. They also allow for real-time collaboration.

Unified communications systems are software used for communicating with co-workers and clients in a more efficient way. These tools are designed to use a combination of audio, video, and text messages so that users can communicate across different platforms.

The benefits of unified communication can be seen in how they reduce costs by cutting down on the need to have multiple phones or devices for voice phone calls, conference calls, meetings, and email correspondence.

In addition to reducing costs, they also allow for more focus on improving productivity that is often degraded when having to switch between multiple devices or even interrupting each other with phone calls or emails.

There are two basic types of unified communication systems – voice and video.

Voice-based systems use primarily telephone and voice-to-voice or voice-to-text chats, while video-based systems use primarily a computer with a microphone and camera.

What are Unified Communications System platforms?

Unified communication systems come with a suite of features that include voice, video, chat, and collaboration tools.

Communication techniques can be integrated to create a business-wide phone system that boosts productivity and efficiency. Your business probably communicates in a number of ways: phone calls, video chats, text messages, emails, faxes – the list goes on.

A Unified Communications System allows enterprises to communicate more effectively with their customers as well as members of their team without compromising on their privacy or security.

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Reasons why your business needs a Unified Communication system
Reasons why your business needs a Unified Communication system

What companies use a Unified Communications System?

Leaders in this industry that use a Unified Communication System include:

  • Avaya
  • Cisco
  • Mitel
  • Huawei
  • Sangoma
  • Vonage
  • Oracle

What is the best Unified Communication Systems company?

  • RingCentral
  • 8×8
  • Fuze
  • Vonage
  • Dialpad
  • MiCloud Connect by Mitel
  • Star2Star
  • CenturyLink Digital Phone

Are Unified Communications Systems a VoIP?

Unified communications systems are a set of tools that allow the user to make and keep in contact with colleagues, clients, as well as customers. VoIP services are one of the most common applications of unified communications, but they can also be found within messaging services or video conferencing systems.


Unified Communications can be defined as “a set of standards and protocols for combining telephone signals, data signals, messages, faxes, voice-mail systems, video teleconferences (for example Webex), instant messaging (for example Skype) and videoconferencing into a single network”

With more employees now working remotely from various locations, unified communication tools have become necessary to optimize productivity levels among employees and minimize interruptions.

Most companies that have implemented unified communication have seen an increase in collaboration levels, productivity rates, and customer satisfaction.

Unified communications is a technology that can help companies in so many ways. It has many benefits, including lower costs, increased productivity, and collaboration among team members.

The benefits of unified communications are numerous. They range from increased productivity to lowered costs and more effective collaboration among employees.

The major benefit is that it provides a unique opportunity for organizations to be more connected with each other and their customers by generating effective engagement with them on a larger scale than before.

Reasons why your business needs a Unified Communication system

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